Customer Service Manager - State Farm Agent Team Member
Full Time in Roswell, GA
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Replies within 24 hours
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION
As a Customer Service Manager - State Farm Agent Team Member with Barry Hancock - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Do you excel in customer service and office management? We are seeking a Customer Service Manager to oversee daily operations, support team members, and ensure exceptional client experiencesRESPONSIBILITIES
- Manage office operations and ensure smooth workflow
- Provide leadership, training, and mentorship to the team
- Oversee customer service interactions, ensuring high-quality support
- Ensure compliance with industry regulations and agency policies
- Collaborate with the agent on business strategies and goals
- Handle escalated customer complaints and issues.
QUALIFICATIONS
- Prior management and customer service experience is preferred.
- Leadership and organizational skills.
- Communication and problem-solving abilities.
Compensation $30,000.00 - $60,000.00 per year
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